On 1st Jan 2021, the UK left the EU. This is what it means for our customers.

  • Customers in the UK will experience no change.
  • Customers in the EU will not be charged UK VAT, but will instead need to pay local VAT. This will be handled by the company completing the delivery.
  • There is zero duty charged to any customers, so regardless of any deal struck between the UK and EU, there are no extra costs for any of our customers.
  • We are experiencing some delays in shipping in Jan 2021 due to Covid-19 and customs officials refining their processes. We expect this to be resolved during January and shipping times return to normal from February onwards.