If we don't have the tiles you want in our stock (Pre-Order), the most cost-effective way to get them is to add your tiles to our regular stock order.
When you place your Pre-order, it will be added to the next shipment.
It will then be sent out from our warehouse when it arrives; please select the right shipping option during checkout.
We use week numbers to set the dates, for instance, the first order of the year will be finalised at the end of week 4, which is Friday 26th Jan in 2024.
It usually takes 8-10 weeks to reach our German warehouse but we quote 11 to try not to over-promise. It will then take time to reach you from there.
UK shipments will be transferred to our UK warehouse and then sent to you. This takes 2-3 weeks from arrival in Germany.
Alternatively, you can pay for dedicated sea freight directly from Japan to your project. This will appear as an option for shipping at the checkout.
Here is the schedule.
|Stock Order Confirmed||Est. Depart German Warehouse|
|End of week no.|
Please do not plan installation until we confirm the order is on the last part of the journey to you from the warehouse, as sometimes sea freight is delayed without any reason!